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Fri, Mar 22


Community Care

Crisis and Abuse- a Map of the Terrain

Best Practices in Preventing and Resolving Abuse, Risk and Crisis in People with Intellectual and Developmental Disabilities and the Utilization of Community Services.

Time & Location

Mar 22, 2024, 12:00 PM – 4:00 PM

Community Care , 205 Bishops Way, Brookfield, WI 53005, USA

About the Event

Best Practices in Preventing and Resolving Abuse, Risk and Crisis in People with Intellectual and Developmental Disabilities and the Utilization of Community Services.

Date: March 22nd, 2024

Time: 12:00-4:00pm

Location: Community Care Inc. 205 Bishops Way, Brookfield, WI 53005

Cost: $ 20.00

Topics:   Understanding and Supporting Complex Members: This session will discuss: Where complex behaviors come from; Difficult experiences and behaviors that result; Positive supports and interventions; Using a motivational and person-centered approach; Favorable and enjoyable experiences; Our goal is that you will learn and understand: 1) Use of a motivational approach to person-centered assessments and care plans in order to get meaningful information: what is the individual’s story, what holds meaning for them; what are the barriers to successful community involvement. 2) How the behavior of individuals are influenced by their environment. 3) What makes an individual’s experience enjoyable and meaningful. 4) How you can help make experiences/lives meaningful. 5) Steps to take in caring of yourself and your co-workers.

Recommendations for Managing a Behavioral Health Crisis: It may be easy to recognize a behavioral crisis when it occurs, but it can be exceedingly difficult to predict or successfully manage in the moment. Oftentimes, there are multiple underlying issues that contribute to an emergency situation. This presentation will review some of the relevant factors that can influence a behavioral crisis for individuals with IDD. The discussion will include the impact of co-occurring mental health conditions, medications, other alternative treatments, the influence of social supports, and resource availability. In addition, the presentation will review the current state of crisis intervention services in Milwaukee County as well as the processes for accessing those services.

Best Practices in Preventing, Resolving and Reporting Abuse: There are a number of unique challenges in preventing, resolving, and reporting abuse in people with intellectual and developmental disabilities. This presentation will provide the opportunity for participants to learn best practices in preventing, resolving, and reporting abuse. Relatedly, this presentation will provide education on healthy limits and boundaries in relationships for adults with IDD, their families, formal, and informal supports.

Your Presenters:  Holly A. Onsager, MS, RN, GCNS-BC Behavioral Health Director Community Care, Inc. Holly is a clinical expert in Gerontological and Mental Health Nursing. She graduated from the college of nursing at UW-Eau Claire and received a master’s degree in nursing from UW-Milwaukee. She has developed programs to specifically address the behavioral health needs of older adults and adults with physical and intellectual disabilities and their families. Holly has lectured extensively on psychiatric and mental health nursing issues. She is currently Director of Behavioral Health for Community Care, Inc. where she works with interdisciplinary teams and the behavioral health resource team to provide community-based long-term care in 15 counties in Wisconsin.

Dr. Justin Kuehl has worked with the Milwaukee County Behavioral Health Services (BHS) since 2006. He initially served as an attending psychologist providing psychiatric crisis services. While in that role, he developed a specialized expertise in the assessment, crisis stabilization, and coordination of outpatient services for individuals with intellectual and developmental disabilities (IDD). Dr. Kuehl is a past president of the AAIDD – Wisconsin Chapter. He remains actively engaged with the Chapter’s ongoing efforts to promote progressive policies, sound research, effective practices, and universal human rights for people with IDD.

Dinah LaCaze, MBA, APSW Coordinator Adult Protective Services Milwaukee County: Dinah LaCaze, is the Elder Abuse Prevention Program Coordinator Chapter 55 for the Milwaukee County Department on Aging. A graduate from UWM with a Master’s degree in Social Work in 2006. Further education includes a Master’s in Business Administration from Cardinal Stritch University in 2000 and a Bachelors in Business and Psychology from Lakeland College in 1995. Dinah previously worked as a Supervisor / Administrator of Case Management services within Family Care and Long-Term Care for 14 years. Her passion includes a belief in learning and developing training processes to facilitate knowledge flow.

For questions or special accommodations please contact Dan Drury at: 414-433-1210 ext. 104 or email at


  • Crisis and Abuse

  • 3 CEUs for LPCs and LCSWs

    In Partnership with Mount Mary University, we are offering 3 hours of continuing education units for licensed professional counselors and clinical social workers.




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